Cancellation Policy
At Vineni, we want you to be completely satisfied with your purchase. If you'd like to cancel an order, please contact us as soon as possible.
How to Cancel an Order
Send us an email at: salesvineni@gmail.com
Please include the following details in your message:
- Order number
- Full name
- Reason for cancellation
Response Time
We will get back to you within 1-2 business days.
Refund
Once your cancellation is approved, the refund will be processed to your original payment method within 5-7 business days.