Shipping Policy

Shipping Policy Shipping fees will be added to the price of the items and will be charged for delivery to a single destination, even if more than one item is ordered. After placing an order, 1–4 business days are required for processing, and the order will be delivered within a maximum of 17 business days from the date of placing the order. "Business Day" — Sunday–Thursday, excluding holiday eves, holidays and Sabbath days. Upon shipment, a tracking number will be sent to the customer. If the product is delivered to a pickup point or locker at the customer's request — the date of delivery to the point will be considered the date of delivery. The products are shipped from a warehouse abroad and there may be delays during peak periods; in any case, the order will be delivered within a maximum of 21 business days. It is clarified that the company is the seller in the transaction and is legally liable to the customer, even when the product is shipped from a supplier outside of Israel. The company is not responsible for delays resulting from circumstances beyond its control (strike, communication failures, security situation, force majeure), without derogating from the consumer's rights under law regarding non-delivery on time. It must be ensured that the shipping address has been entered in full and accurately; a shipment that is lost due to incorrect address information provided by the customer is the customer's responsibility, without derogating from his rights under law. Products shipped from abroad may be subject to import taxes and fees by law; to the extent applicable, the shipping company will contact the customer. This expected liability is clearly displayed before the order is completed. Last updated: 2/8/2026